For Further Questions:
or contact us
Balloons shown on computer screen may not be exactly same colors as shown. Our photos are what the manufacturers sends us to show the balloons and are not actual representations of the actual balloon. We try to show as close description as possible to each balloon.
Returns & Refunds
A Return Authorization Email MUST be obtained prior to any return. We refuse returns without a return address or beyond 7 days. Returns must be sent back in an appropriate box, or package as it was shipped to you. We don't pay for or reimburse shipping costs on returns. You must be the original purchaser. Please only order what you need for the event.
Shipping & Handling
We usually ship within 3-10 business days, if you have a party or event that you are ordering for make sure that you allow at least a week for delivery. We are currently shipping the orders the same day we get the order, if it is placed online before 3:00 pm. Large and or Heavy orders are shipped via LBC for local orders ONLY and may take longer to arrive, plan accordingly. PLEASE put in the special instruction section at check out the date you would like your order by. We do not offer overnight shipping. Orders placed after 12 noon Friday may not get into the system until Monday morning, if we are out of stock on the items ordered. Big and Bulky Orders that exceed normal ordering will have the additional shipping cost billed and paid prior to accepting the order.
Cancellation of Order
Large Orders that are cancelled before shipping or when in transit are considered SOLD.
Terms and Condition
We do deliver WORLDWIDE
Call us for the stock availability. Not all balloons are guaranteed to be in Stock at time of ordering.
We do allow store pick-up of the balloons at 823 Salazar Street, Binondo, Manila
Store Hour: Monday to Saturday 9:00 am to 6:00 pm
NO CHECKS ACCEPTED.
Balloons are sold flat, not inflated.
Remember you will have some popped balloons unless you are using the correct, and appropriate equipment. Our guarantee only covers balloons when using the correct and appropriate equipment and from 7 days of the original purchase.